Policies

Shipping policy

How and when your order reaches you, and what delivery costs.

Last updated October 2026

Delivery charges

Delivery is free on orders of ₹499 or more. Below that, the delivery charge is calculated from the parcel's weight and your pincode, and shown at checkout.

The exact amount for your order is always shown at checkout before you pay. There are no hidden charges.

Dispatch and delivery times

  • Orders are packed and dispatched within 5 business days of being confirmed.
  • Delivery usually takes 3–7 business days after dispatch, depending on your location.

Delivery times are estimates. Weather, local restrictions or courier delays can occasionally add a day or two.

Where we deliver

We ship to addresses across India through trusted courier partners. Every order is shipped prepaid and sent with a tax invoice.

Tracking your order

We email you when your order ships and again when it's delivered. You can check its status at any time on our Track your order page, with your order number and the mobile number you used at checkout.

Failed delivery

The courier makes up to 3 delivery attempts. If the parcel still can't be delivered, it comes back to us and you receive a full refund once it arrives. Please make sure your address and phone number are correct so the courier can reach you.

Damaged or tampered parcels

If your parcel looks damaged or tampered with, please photograph it before opening and contact us within 3 days of delivery. We'll start a return for you. See our Returns & refunds policy for details.

Questions about this policy?

Please include your order number if your question is about an order.

Contact us